Radha Mookerjee

Assistant Professor - Management
radham@utdallas.edu
972-883-2415
SOM3209
Tags: Information Systems

Professional Preparation

Ph. D. - Management
Purdue University - 1993
Ph.D. - Management
Purdue University - 1993
MBA
Indian Institute of Management - 1988
B.S. - Mathematics
Pune University, India - 1981

Research Areas

Teaching Interests

Database Management Systems, Business Data Communications, Electronic Commerce Technologies, Programming Languages (VB)

Research Interests

 IT Security, Software Maintenance, Distributed Computing Technologies, IT Architectures

Publications

Optimal Rule-Renewal Policies for Diagnostic Expert Systems. With A. Bensoussan, V. Mookerjee, and W.T. Yue. Management Science. Forthcoming. forthcoming - Publication
When Hackers Talk: A Model of Security System Maintenance with Strategic Attackers and Information Dissemination. INFORMS Conference on Information Systems and Technology. Seattle, Washington: November, 2007. 2007 - Publication
Strategic Interaction Between Security and IT Capacity Investments. Workshop on e- Business. Montreal, Canada: December 9, 2007. 2007 - Publication
Maintaining Knowledge-Based Systems Against Adversarial Attacks: A Differential Game Approach. Workshop on Information Technology and Systems. Milwaukee, Wisconsin: December, 2006. 2006 - Publication
Maintaining Diagnostic Knowledge-based Systems: A Control Theoretic Approach. The 15th Workshop on Information Technology and Systems. Las Vegas, Nevada: December 11-14, 2005. (Best Paper Award). 2005 - Publication
Maintaining Enterprise Software Applications. Communications of the ACM. 48. 11. (2005): 75-79. 2005 - Publication
Maintaining Enterprise Software Applications: Operational, Architectural and Organizational Perspectives 2005 - Publication
Optimizing Information Acquisition in Sequential Decision Making under a Budget Constraint. The 15th Workshop on Information Technology and Systems. Las Vegas, Nevada: December 11-14, 2005. 2005 - Publication
An Analytical Approach for the Maintenance of Inter-dependent Software Systems. The 12th Workshop on Information Technology and Systems. Barcelona, Spain: December 15-18, 2002. 2002 - Publication

Appointments

Sr. Lecturer, ISOM
University of Texas at Dallas [2002–Present]
Director
University of Washington [2000–2001]
Advanced Computing Technologist / IS Architect
The Boeing Company [1996–1999]

News Articles

Profs Study How to Build a Better Online Forum
Two UT Dallas professors won a best-paper award from the annual Information Systems Society Conference for research aimed at helping companies determine when to offer expert assistance to online forums. Both information systems professors at UT Dallas’ Naveen Jindal School of Management, Dr. Vijay Mookerjee and his wife, Dr. Radha Mookerjee, worked on the paper with Dr. Wael Jabr, a PhD alumnus of the Jindal School who is now at the University of Calgary. The group studied online user forums, which are Internet discussion sites that typically rely on user and volunteer contributions. Their research could help companies manage these forums, where occasional expert input could help resolve tough or time-consuming issues for customers. The group studied hardware and software firms, but their findings have potential for many types of customer online user forums, according to the paper, “An Analysis of the Delay in Customer Support Forums: An Analytical and Empirical Approach.”