Ph.D. - Statistical Science
Southern Methodist University - 1994

M.S. - Applied Mathematics
Baylor University - 1991

BME - Music Education
Baylor University - 1988

"Exact maximum likelihood estimation in autoregressive processes."  Journal of Time Series Analysis, v. 16 (1995), 607-15.  1995 - publications

"A matrix equation approach to solving recurrence relations in two-dimensional random walks."  Journal of Applied Probability, v. 31 (1994), 646-59.  1994 - publications

"A random ladder game:  permutations, eigenvalues, and convergence of Markov chains."  College Mathematics Journal, v. 23 (1992), 373-85.  Co-authored with Dr. Lester H. Lange, San Jose State University. 1992 - publications

George Pólya Award - Mathematical Association of America [1992]

Lead Systems Specialist - Verizon Communications

James has worked for Verizon and its predecessor companies since 1994. He began his career teaching Statistical Process Control to operations managers and working with process teams to develop and analyze business metrics. Currently, he maintains a data warehouse and web-based analytics platform for reporting performance and productivity metrics for field operations.